media relations

Essential Strategies for Tech Industry Marketing Directors

In today’s rapidly evolving technology landscape, the role of Public Relations (PR) has never been more critical. As a Marketing Director at a technology company in the United States, navigating the complexities of international media services demands a nuanced understanding and strategic approach. Here are six indispensable PR tips tailored to help you leverage…

Revolutionizing Growth: How US Tech Leaders Can Leverage PR in Economic Downturns

Marketing Directors of growth-focused tech companies in the United States need to understand why engaging with international media services from a PR agency is not just beneficial, but crucial for sustaining and enhancing their market position. Here’s a guide tailored specifically for you…

PR Predictions for 2022 from The Best Comms Pros around The Globe

What a year! After 2020 wiped out all the plans people, companies, organizations and governments had made for that year, 2021 continued to surprise us in both good and bad ways. From the zillion possible directions and “watch out fors” here are two dozens of select advices and predictions for yet another unpredictable year…

Why PR needs to drive credibility for a brand to be successful...

Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where “Likes” stand in for transactions, and a mass audience is maddeningly elusive. There has to be a better way... In fact there is... it is trust and for an organization to have it they need strong media relations...

Seven solid press release ideas

All too often, when there is an annual PR program put in place, it dictates how many press releases have to go out.  That’s fine, but inevitably you get to about two months in and expected press releases are not ready to be released for unexpected reasons and now the whole team is determined to meet an (often irrelevant) KPI. 

Result: you are left with a burning desire to release something, with nothing to say.

Of course, all good PR pros will tell you not to waste your (and the media’s) time on anything unless it is 110% news worthy. 

Well, even when it looks like dire, consider that all companies have news – you just need to find it.  Now, some is going to be more relevant and news worthy than others. For example, when was the last time you saw an announcement of a company’s new web site?  Yeah, well that used to be page 5 business fodder 12 years ago!

Here (with a little help from PRWeb) are some of the most common release topics that might spark some ideas:

Announcing a new product or feature

Product launches are fundamental to fueling your company’s growth. Generate maximum visibility for your next product launch with preliminary PR support (to set the market) and at-launch PR support to stimulate interest.

Winning an award

Awards give your company credibility with your customers—and sending out a news release is a great way to get the attention your award deserves. Whether you are a local restaurant celebrating your Zagat Rating or your company has been voted best place to work—let the world know.

Hosting a fundraising dinner or technology summit

Successful events need publicity—and what better way than to announce your event online, where millions of people can learn how they can participate in or support your event. Whether you are hosting a fundraising dinner, or launching a technical summit, keep your prospects up to date while driving traffic to your web site by promoting your event.

Announcing an employee change

Employee promotions and new hires can be newsworthy. And sharing that news with the world shows that your business is growing and that you value your team.

Launching a new partnership

Sharing news about your business partnerships is one of the best ways to promote your success, highlight your company’s growth, build credibility for your company and your partner’s company, and potentially lead to new customers for both organizations.

Sharing survey results

Market research is an effective tool to build credibility and awareness for your key initiatives—especially when the information is broadly communicated. Whether you’re using survey data to identify industry trends or to build support for a key program, share that information.

International Expansion

The more successful your organization, the more news worthy.  And nothing says 'success' more than expansion into new international markets.  If you start hiring or setting up an office in a new country (or continent) then share that with both your target and home media - both have interests for slightly different reasons.

What other good ideas do you use for press releases?

PR Multiplying or Dividing?

There was an interesting story we tweeted about a few days ago originally written by our friends at PR Newswire that suggested there is some disagreement about the skill set PR pros need to succeed in today’s environment, and there are three points of view emerging:

  • The traditionalist, who values the ability to write, build relationships, isolate and convey key messages and build publicity strategy above all else.
  • The digital enthusiast, who values social media acuity, digital content production and editing and coding skills highly.
  • The quant, which focuses on data, analytics and how PR integrates with business processes.

At NettResults we like to think of it as multiplying and dividing.

If you have a list of 1,000 subscribers or 5,000 fans or 10,000 supporters in a social media world, you have a choice to make. You can create stories and options and benefits that naturally spread from this group to their friends, and your core group can multiply, with 5,000 growing to 10,000 and then 100,000.

Or you can put the group through a sales funnel, weed out the free riders and monetize the rest. A 5% conversion rate means you just turned 5,000 interested people into 250 paying customers.

Multiplying scales. Dividing helps you make this quarter's numbers.

So it is with PR.  You want to ever increase your sphere of influence, or put another way, you want to increase the number of journalist you can call up.  At the same time you want to concentrate your time on the 5% (or is it another 80/20 rule?) that don’t just passively receive your news stories, but actively read into them, converse with you and find the story they can report on.

This is why an intellectual rivalry between traditional PR pros and digital enthusiast PR pros is a loose/loose battle.  To be good at PR in today’s rapidly evolving media market, you need to be both a traditionalist and a digital enthusiast.  Gone are the days when having one Millennial digital evangelist in your PR agency’s office was enough – today each of your teams need to be made up digi-traditionalists.

Oh, and they better be able to measure that success. Results are king.

PR pros and journalists - conjoined twins that constantly squabble

Public relations and journalists have always had a love-hate relationship; simultaneously relying on each other for their professional livelihood while at the same time holding untold (and sometimes voiced) resentment.

They are like conjoined twins that constantly squabble.

Both professions are miss-understood by the general public, but well understood by the other.  Today, the facts are that there are becoming less professional journalist and more public relations professionals. And the trend is getting more dramatic.

In their book, The Death and Life of American Journalism Robert McChesney and John Nichols tracked the number of people working in journalism since 1980 and compared it to the numbers for public relations. Using data from the US Bureau of Labor Statistics, they found that the number of journalists has fallen drastically while public relations people have multiplied at an even faster rate. In 1980, there were about 45 PR workers per one hundred thousand population compared with 36 journalists. In 2008, there were 90 PR people per one hundred thousand compared to 25 journalists. That’s a ratio of more than three-to-one, better equipped, better financed.

Oh, and that was 2008 – in the USA.  One can only imagine how those stats have multiplied in the past 4 years taken at a global level.

The researcher who worked with McChesney and Nichols, R. Jamil Jonna, used census data to track revenues at public relations agencies between 1997 and 2007. He found that revenues went from $3.5 billion to $8.75 billion. Over the same period, paid employees at the agencies went from 38,735 to 50,499, a healthy 30 percent growth in jobs. And those figures include only independent public relations agencies—they don’t include PR people who work for big companies, lobbying outfits, advertising agencies, non-profits, or government.

Traditional journalism, of course, has been headed in the opposite direction. The Newspaper Association of America reported that newspaper advertising revenue dropped from an all-time high of $49 billion in 2000 to $22 billion in 2009. That’s right - more than half. A lot of that loss is due to the recession. But even the most upbeat news executive has to admit that many of those dollars are not coming back soon.

So, do PR folks and journalists even need to play friendly.  My father was a serious journalists having worked in several countries and eventually settling in the UK writing for The Times and The Sunday Times.  I’ve been involved in public relations (both client and agency side) for over 15 years, so maybe my view is bias, but even in the day of citizen journalism and hyper blogging, the scope of a PR pro and a professional journalist rely on the skills, contacts and reach of each other.

Assuming they have to play in the same sand box, how do PR and journalist folks reconcile the difference in number and budgets to hand?

Well, the number game is not so difficult.  With the ever-increasing efficiencies of technology, there is not only the ability to communicate with multiple people at once (it was only 15 years ago when the best way to do this was to print and envelope stuff your press release), but we can use these tools to understand and build stronger relationships.

One of the age-old truisms for a PR pro is to understand the media and the journalist’s contributions before pitching.  Only ten years ago a PR agency would have piles of newspapers and magazines going back at least a year.  Of course there in no reason for this any more.

So we can speak quicker, to more people, with more meaning and at a deeper level then ever before. This goes for PR pros and journalists equally.

What has caused the budget differences?  In other words why the increase in PR?  I think that is relatively simple.

1 – Globalization.  More companies are conducting business outside of their home city, so need to have a PR strategy in place to speak to their potential and existing customers.

2 – The cost to offer PR services has decreased.  Therefore more PR agencies can offer the service (it’s still a relatively low cost business to start) and more companies can afford to use these professionals (or carry the function in-house).  The fact that there are less traditional media outlets doesn’t really matter – the fact that are so many non-traditional media available just increases the requirement of the PR agency.

3 – Those larger companies that were already implementing an integrated marketing program have spent the past 10 years shifting their expenditure within the marketing functions – money coming from the advertising line item and flowing to the PR and social media line items.

4 – More media is now consumed by more people.  So what if there are less newspapers in existence? How many people did actually read multiple newspapers who were not directly involved in the industry? If you were the type of person who read a newspaper in yesteryear, there are still plenty to choose from. And the number of people logging in online to news / views from newspapers, blogs, twitter, facebook etc etc far exceeds newspaper subscription rates in the past. Oh, the fact that so much media is actually free to consumers doesn’t hurt either.

 

So yes, the PR pro needs the journalist, and for a journalist to act professionally and profitably (they are of course producing and writing more stories, quicker, than ever before) they need the PR pros.

The technology allows for greater communication and sharing of knowledge.

Now all we need to do it get the remaining children to stop squabbling in the name of better media for all. 

Social Media, Journalists and Public Relations Agencies

Our friends at Cision have just released their  2011 Cision-Newhouse School Digital Influencers Survey. It has some interesting findings and you can read the full research here.

Now, much as we love research and its findings, we do have to identify that Cision's research is often heavily skewed to the bias of selling media lists and the Cision services.  That said, we all benefit from understanding exactly how to use social media with the media.

The 2011 digital influencer survey shows that social platforms like Twitter, Facebook and LinkedIn (with the impact of Google+ soon to be felt) continue to revolutionize how those who create digital content do their jobs: how often they post content (“file stories”) and how they identify stories and trends, cultivate and qualify sources, and share information.

But – perhaps even more importantly – it is apparent that social media has empowered anyone with a voice that resonates with a community to build influence and vie for the same attention and audience as traditional media.

These “other content creators” may not be connected to an established news organization or blog, but their “social capital” is so significant that they have a direct impact on consumers and other influencers.

Those who define themselves as journalists tend to have very different (and less positive) perceptions about the usefulness and accuracy of social media.

Yet all respondents agree that social media is a superior way to share stories, connect with communities, and make their voices heard.

Bottom line - what does this mean to PR agencies and organizations that use agencies?  Well, PR agencies need to use social media tools to inform/converse with journalists and those writing materials that customers are reading.  But they can't rely on them - social media needs to be integrated into journalist outreach.

Why Small Businesses Need PR and How to Start

An owner of a small (less than $5 million) company asked me last week why companies engage in PR. It seemed so obvious, that I had to go back to the basics...

You know your company does great work. Your employees and clients know it, too. But until you start telling your story-and sharing your successes-with wider audiences, you're likely to remain the proverbial "best-kept secret."

Enter public relations. PR can help a company reach new audiences, achieve top-of-mind awareness, establish a leadership position and enhance image. In fact, some say the only difference between the no-name shops and the big-name firms is PR.

If you aren't already doing PR, you should be. And if you aren't sure where to begin, read on.

1 - Getting Started - First find your PR agency partner. Whether you follow an initial "gut" feeling or engage in a lengthier selection process, chemistry is likely to play a role in your choice of PR consultant. A PR consultant should become an integral part of your team-someone who you'll trust, be comfortable with and enjoy working with. To that end, most smaller firms are likely to prefer working with a small PR agency or sole practitioner in a principal-to-principal relationship. Large PR agencies-while ideal for huge corporations-are unlikely to deliver the level of service you need.

2 - Arranging the Terms - As with any service, there are various ways of contracting for PR consulting. Most agencies and consultants recommend that clients pay a monthly retainer. Of course, you also have the option of hiring them on a project basis with an hourly billing structure. Before you sign a contract, be sure to inquire about what services are included in your monthly fee. Whatever pricing structure you choose, it might be wise to begin with a six- to 12-month commitment. Long enough to get PR going and to test the waters, but short enough that you can make changes if it's not going to plan.

3 - Setting PR Goals - Once you begin your relationship with your PR consultant, it's important to have realistic expectations. For starters, don't expect overnight success. It will take a bit of time for the consultant to become intimately familiar with your firm and to build or update an arsenal of basic tools, such as your background, fact sheet and bios. And keep in mind that many publications are monthly or bimonthly and have long lead times. So even if your consultant makes contact quickly, it will likely take three to six months before you see any results from thier efforts. Above all, experts advise against expecting to garner a certain type of coverage in a particular publication. Rather than creating such limiting goals, focus on building a workable plan that will guide your activities and provide metrics for measuring your success. If a plan is put into place that provides a consistent approach and is strategically focused, goals will be met. The results you get will be equal to the amount of time and effort that's put into it. A consistent stream of pitches, press releases and meetings with the media will produce the best results.

4 - Maintaining Momentum - Even after the initial excitement wears off, you'll need to continually re-energize your commitment to your PR program. That will require frequent, consistent communication with your consultant. PR cannot be conducted successfully in a vacuum. It requires a time commitment from the principal to work with the PR consultant, share what's going on with the firm and actively participate in the process. A PR consultant should become an integral part of the team and be viewed as an investment in the future of the firm. In other words treat your PR effort as you would your most important client. The more attention you give it, the more satisfied you'll be with the results.

5 - Measure - Make sure the factors for success are clear from the beginning, so both the client and the agency know where they are heading and how they are doing against SMART goals. This allows for a meaningful conversation between the client/agency on a regular basis - focused on business requirements.

Good luck! The global economy is dependent upon these smaller businesses, so let's use PR to make them great, create jobs and stimulate growth.

Top 10 most common myths about public relations

When it comes to teaching about Public Relations I often get students asking me questions that I think are really obvious. And then when I go to clients whom have not previously conducted public relations outreach, the questions and prior assumptions move the straight out strange.

So, with a little help from our friends at About.com, it is time to dispel some of these myths in hopes of helping students, business owners and others - avoid serious PR problems.

  • Myth 1: Any Press is Good Press
  • Myth 2: PR is All about Press Releases and Press Conferences
  • Myth 3: Once You Break Through with Publicity, You're Golden
  • Myth 4: Myth: Publicity is Free and Easy
  • Myth 5: You Need to Hire an Expensive PR Firm
  • Myth 6: Good Products Don't Need Publicity - - Only Bad Products Do
  • Myth 7: Public Relations Can't be Measured and is Therefore Worthless
  • Myth 8: PR Means Schmoozing and Controlling the Press
  • Myth 9: Only Ex-Reporters Can Do It
  • Myth 10: Public Relations is Spin, Slogans and Propaganda

There are many myths and misconceptions about PR that are not only wrong, but it many cases dangerously wrong. What else would you consider to be a PR myth?