Communicating Connections: A Comprehensive Guide to Public Relations

In this enlightening investigation, we set forth on a collective voyage of intellectual discovery. It is a journey that aims to encapsulate the rich and expansive terrain of public relations (PR), highlighting its historical evolution, its contemporary impacts, and the theoretical constructs that underpin its practice. Our endeavor is to cultivate a deep and multifaceted understanding of PR, transforming a concept often relegated to the niche of image management into a vital, all-encompassing discipline…. come join…

Revolutionizing PR and Marketing: How Artificial Intelligence is Changing the Game

The emergence of marketing AI is still in its early stages, and it is essential for communications professionals to keep up with the latest advancements to avoid being left behind. Understanding the different artificial intelligence technologies available and their potential impact on business can help companies determine which ones to utilize…

PR Predictions for 2022 from The Best Comms Pros around The Globe

What a year! After 2020 wiped out all the plans people, companies, organizations and governments had made for that year, 2021 continued to surprise us in both good and bad ways. From the zillion possible directions and “watch out fors” here are two dozens of select advices and predictions for yet another unpredictable year…

The World Cup 2018 and Marketing 101

The World Cup 2018 and Marketing 101

The FIFA World Cup is unofficially the world's largest sporting event. It's also one of the world's biggest marketing opportunities. Featuring 32 national soccer teams, it captivates billions of people across the globe during its month-long run. And, as we all are aware, the 2018 event is being held in Russia.

Continue reading on our blog for tips for effective marketing & social media during the World Cup.

Social Media – the Small Business Owner’s Checklist [Infographic]

Social Media – the Small Business Owner’s Checklist [Infographic]

Social media can be confusing. You know you need to do it, often feel intimidated, sometimes get sucked in so it saps time from other valuable business actions. More worrying, how do you prove that it has an ROI (return on investment)?

There is much advice out there, and it's changing constantly. So, wouldn't it be nice if there was one place where you could stop, take a breath, and really have a clear view on how social media can help your business in today's world? Real help, in a practical manner.

Is “Emotional Marketing” the Best Way to Connect with Customers?

Is “Emotional Marketing” the Best Way to Connect with Customers?

According to the Small Business Association, “All humans feel four basic emotions: happy, sad, afraid/surprised, and angry/disgusted.” Of course, no business wants to spur feelings of disgust or anger with their customers, but as the SBA adds, “creating strong emotions—either positive or negative—can help build a bond between your customers and your business,” which is definitely a goal all businesses share.

If you’re looking for a stronger connection with your target audience, here are tips on emotional marketing that might resonate with your target audience:

Marketing or Customer Service... five pointers

Marketing or Customer Service... five pointers

When it comes to operating a successful business, nothing’s more important than communicating effectively with your customers. Adopting the wrong tone in your marketing or sales messages, neglecting to reach out in formats where customers generally “live” and failing to reply to inquiries in a timely way can damage your brand now and into the future.

Fortunately, there are many ways to connect with your customer base (and to address prospective customers as well). When it comes to operating a successful business, nothing’s more important than communicating effectively with your customers. Here are five tips on improving your efforts at customer communications and reaping the benefits of a stronger relationship. But is this marketing or Customer Service?